Author: Editor
Creating a Consistent Brand Voice with Turnkey Receptionist
Turnkey Receptionists, Creating Brand Voice Consistency. Hi Dear Readers My insight for the week, This week has been amazing, absolutely brilliant, I love helping people. It warms my heart so much knowing that my voice could help a frustrated caller feel a little better maybe even leave the call with a smile. My…
Enhance Your Appointment Scheduling with Turnkey Receptionists
Improving Appointment Scheduling through Turnkey Receptionists Hi Dear Readers My insight for the week, When I sit down and put pen to paper, or rather fingers to keyboard, I like to take a moment to consider which of my many thoughts to let out onto my screen. There is so much going on in my…
Turnkey Receptionists Services for Startups: Fuelling Growth and Efficiency
Turnkey Receptionists Services for Startups: Fuelling Growth and Efficiency Hi Dear Readers My insights for the week, This week has had its fair share of challenges, much like any other week. It doesn’t matter how many challenges you face, but how you handle them. Sometimes it is worth being a “bull in a China Shop” and…
The Ultimate Guide to Virtual Assistants’ Communication Tools
Beyond Email: Effective Communication Platforms for Virtual Assistants Hi Dear Readers My insights for the week, This week I found my cool and collected hat (one of many) tipping to the side slightly. I handle the average call pretty well if I may say so myself. I have had many years of experience and there…
How Turnkey Receptionists Can Elevate Your Customer Experience
Elevating Customer Experience: Turnkey Receptionists Raising the Bar Hi Dear Readers My insight for the week, The most frustrating words that can be uttered to a virtual receptionist is “but you are only a receptionist” Hell no buddy, I am not merely a receptionist, if you only knew…. and so many more scenarios that will…
Are Virtual Assistants and Receptionists: Essential in Today’s Market?
Are virtual assistants and virtual receptionists still vital in today’s market. Virtual receptionist and virtual assistant services have revolutionised the way businesses interact with their clients and manage their daily communications. Traditionally, these services have been synonymous with: This fundamental role has been critical in ensuring that businesses maintain a professional image, respond promptly to client…
Making Customer Service Your Point of Difference
Making customer service your point of difference Every business coach and marketing expert will ask you, so what’s your point of difference? How are you different from your competitors. In most industries, it can be very difficult to carve out your unique selling proposition if you focus only on the product or service. When you…
Streamline your Workflow: The Ultimate Guide to Call Diversion Strategies
Streamline your Workflow: The Ultimate Guide to Call Diversion Strategies Business call forwarding is a vital tool that seamlessly redirects incoming calls to ensure constant communication with clients. Turnkey Receptionists offer enhanced flexibility and customisation compared to traditional methods, allowing you to tailor your call management strategies. By incorporating call diversion to Turnkey Receptionists…
A Day in the Life of a Virtual Receptionist
A Day in the Life of a Virtual Receptionist As an experienced virtual receptionist, I can certainly provide insights into what it is like to work as a virtual receptionist based on my personal experience as well as some feedback from co-workers. As with any career path there are advantages and disadvantages, understanding them can…
Effective Communication Strategies for Receptionists.
Effective Communication Strategies for Receptionists: Navigating Difficult Conversations with Ease Receptionists play important roles in any type of business environment. As we are the first point of contact for callers for our TKR clients. Effective communication is a fundamental part of our responsibilities, and often, we encounter difficult conversations. The handling of these challenging calls…
