Author: Editor
The Importance of Soft Skills in Virtual Receptionist Services
The Importance of Soft Skills in Virtual Receptionist Services Hi Dear Readers My insight for the week, Kids!!!! Or more to the point – Teenagers Have you ever wondered to your self if you also magically lost the ability to use your ears, brains and filter when you reached a certain age? Please don’t tell my 17…
What Skills Does a Virtual Receptionist Need?
What Skills Does a Virtual Receptionist Need? Hi Dear Readers My insight for the week, I often get asked what I do for a living, and the simple explanation is that I am a virtual receptionist. It quirks me that they think that I sit around and loaf while on shift, if they only knew.…
Virtual Receptionists: Supporting Mental Health in the Workplace
Virtual Receptionists: Supporting Mental Health in the Workplace. Hi Dear Readers, My insight for the week, Change… I am one of those people who don’t like change very much. I will admit that it is not a very good trait at all, it holds me back in my professional and personal life if I let it.…
Secrets Behind Memorable Phone Calls: Real Customer Stories
Phone Call Tales Hi Dear Readers My insight for the week, This week I am taking a little turn west, I am sure you are a little tired of hearing all about my life and my insights, so I asked some of my colleagues to give me some tales. We all come from various back…
How to Develop Customised Scripts for Virtual Receptionists
Developing Customised Scripts for Virtual Receptionists Hi Dear Readers My insight for the week, Rules are meant to be broken…. or are they? Having a 17-year-old son, has its challenges, I must admit. However, having a 17-year-old son with the same sense of humour, attitude and outlook as me, now that is an absolute joy.…
Telecommuting Evolution: The Rise of Virtual Assistant Services
Keeping up with the Jones’s – A Brief history of telecommuting and virtual assistant services. Hi Dear Readers My insight for the week, This week I am exuberantly exhausted. A confusing statement I know. Let me explain…. What started out as cricket lessons for my youngest turned into a friendly parent match, which in turn…
Efficiency at its best: Turnkey Receptionists in Action
Efficiency at its best: Turnkey Receptionists in Action Hi Dear Readers My insight for the week, This week I am grateful, grateful for my health, grateful for my family and friends, but mostly grateful that through my everyday work I make a difference in people’s lives. How do I do this, well it is simple,…
Transforming Virtual Events with Expert Virtual Receptionist Support
Turnkey Receptionists a force in Virtual events Hi Dear Readers My insight for the week, I have dubbed myself as a “loudmouth introvert” Yes, I like talking to people, I love personal interaction, I thrive on helping people. I love attending concerts and workshops. Learning new things like hobbies and generally getting to know…
How Turnkey Receptionists are Improving Telehealth Services
Turnkey Receptionists role in Telehealth Services Hi Dear Readers My insight for the week, Winter, need I say more… There is an age-old debate around “are you a winter or summer person”, to be honest, I think that is a ridiculous question, who seriously likes to get cold? Some people say that in winter…
Customer Retention: the Turnkey Receptionist Impact
Customer Retention: the Turnkey Receptionist Impact Hi Dear Readers My insight for the week, This week has been a good week overall, some ups, some downs. That is life, they tell me, you cannot have sunshine all the time, there must be a little rain occasionally. A little give and take, some pull here,…
